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Be a skilled manager!

Developed by professionals with substantial industry experience, this is the perfect foundation for any successful career in private or public enterprise. Tutors are qualified and part of a team with a very broad eperience across Australia, the UK and beyond.

Make sure your management style is grounded in the 'tried and true'. Explore theories and procedures, problem solving and decision making tactics. Study staff management,  organisation management and ethics

Course Details

You can start the course at any time as it is a self-paced online course. If you are doing the course full time you can complete it in 6 weeks, if you are studying part time then it will take 3-6 months on average to complete the course. Your course will expire after 1 year.


Course Outline

There are 7 lessons in this course:

1. Introduction and Organisational Structures
Types of Organisations
Legal Status of Different Organisations
The Organisatopn's Liability for Staff Action
Basic Contract Law
Roles for Managers
Management Objectives
Management Processes
The Mission Statement
Different Types of Managers
Different Levels of Management
Organisational Structures; formal and informal
Division of Responsibilities
Understanding the Workplace
Scope of Office Work
Report Writing

2. Theories and Procedures of Management
Motivating Employees
Classic School of Management Theory
Behavioural School of Management Theory
Management Science School of Management Theory
Other Management Theorists and their Ideas; Weber, Barnard, Follett, Mazlow, Herzberg
Contingency Planning
Introducing Change
Giving Orders
Types of Orders

3. Problem Solving and Making Decisions
Decision Making
Problem Solving Technique
Types of Managers
Group Decision Making and Problem Solving
Conflict Resolution Techniques
Planning Processes
Implementing Plans
Time Management
Planning for Your Organisation
The Importance of Planning
Developing a Business Plan
Lateral Thinking

4. Management Styles and External Influences
Management Styles
Target Oriented Management
Process Oriented Management
Interactive Oriented Management
Management as Leaders
Perceptual Barriers
Perceptual Change
Motivating Employees to Change their Perception
Other Factors affecting Managers Effectiveness; Stress, Self Esteem, Career Management, Security etc

5. Employing People and Interview Skills
Advertising for New Staff
Anti Discrimination
Communication at an Interview
Common Communication Barriers
Staff Training
Training Programs
Conversation with Trainees

6. Staff Management
Scope and Nature
Learn to Plan
Steps for Successful Goal Achievement
Managing Staff Levels
Why do you need Clear Procedures
Writing Procedures
Quality Assurance (Compliance Procedures)
Job Satisfaction
Professional Supervision
Dealing with Grievences
Workplace Health and Safety
7. Ethics and Equity
Codes of Conduct
Interpreting Code of Conduct
Refund Policy
Honesty and Fairness
Intellectual Property Rights (IPR)
Privacy Considerations

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Email for a detailed course brochure with course outlines for all the modules.


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