Learn to be a Supervisor, for any workplace.
The key to success of any company or organisation is good management and the key to good management is the Supervisor. Good supervision is, in fact, the single most important factor in the success of any advanced economy
The supervisor is the first line of management. They are a type of leader; but not all leaders are supervisors. A supervisor is responsible for:
- implementing policies
- implementing plans
- implementing procedures in ways that will maximize productivity.
The supervisor sets goals and objectives for his subordinates in order to achieve the policies, plans and procedures laid down by higher levels of management.
If you are doing the course full time you can complete it in 6 weeks, if you are studying part time then it will take 3-6 months on average to complete the course. Your course will expire after 1 year. You can start the course at any time as it is a self-paced online course.
There are 10 lessons in this course:
1. Introduction - Functions of a supervisor, Organisational structures & heirachy, Bases for organisational structure, Organisational charts, Supervisors responsibilities, How supervisors fit into an organisation, What does a supervisor do.
2. Understanding the work place - Government and private personnel departments, unions; Law and employees, Contracted responsibilities, Discrimination, Liability for staff actions, Workplace elements.
3. Communications and human relations -Influence in the workplace (formal authority, Reward and punishment, Knowledge, Leadership, Power, etc), Familiarity, Managing Aptitude (Status, Prestige, Loyalty, Security, Friendship, Personality, Workload, etc), Good Business Writing, Memoranda, Letters.
4. Motivating employees - Internal Incentives, Environmental Incentives, Practical ways to motivate
5. Organising the work place - Good work habits, Planning a Work schedule, Establishing priorities, Improving results, Project planning and management tools, Organising the work space.
6. Problem solving techniques - Solving problems, Guidelines for making decisions, Types of problem, solvers, Different ways to solve problems, Involving others, A Classic Problem Solving Technique
7. Discipline, complaints and grievances - Levels of discipline (reprimanding, fixing, blame, formal warning, removing privileges, termination of employment, legal action), Increasing self discipline, Introducing change, Giving orders.
8. Interviewing, recruitment, training - Job interviews, Successful interviewing, Resumes/ C.V's, Training Staff, Staff Procedure Documents, Staff contracts,
9. Work place safety -Cost of injury and illness, Duty of Care, Accidents, Managing manual work safely, Protective equipment
10. Dealing with management/worker participation/ report writing/ staff meetings - Purpose of meetings, Leading a meeting, Problems with meetings, Meeting documentation
We have payment plans avaliable
Email email@example.com for a detailed course brochure with course outlines for all the modules.