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There are 7 lessons in this course:

1.Stress
Introduction
The mind to body connection
How to recognise stress
What happens to the body when you experience stress
The physiological response
Chronic and acute stress
Erikson's psycho social stages
Oral sensory stage
Anal muscular stage
Genital locomotor stage
Latency stage
Adolescence
Young adulthood
Middle adulthood
Late adulthood
Social adjustment
Relationship betreen stress and heart disease
What are the basic sources of stress
Why some people suffer more
How to deal with stress
Defence mechanisms

2.Abnormal behaviour
Definition of abnormality
Deviation from statistical norms
Deviation from social norm
Maladaptiveness in behaviour
Personal distress
Disability
Wakefield's harmful dysfunction concept
Psychologically healthy individuals
Deviation in character
Classification of mental disorders
Anxiety and mood disorders
Prevalence of depression
Treatment of depression
Schizophrenia
Substance related disorder
Disorders diagnosed in childhood
Delerium, Dementia, Amnestic and Cognitive disorders
Problems with classification
 

3.Individual Behaviour
Pro social or altruistic behaviour
When do children first exhibit pro social behaviour
Socialisation
Conformity
Family influence
Disciplinary measures
Sibling influence
Influence of family structure
Influence of school
Praise
Influence of peers
Heiders balance theory
Dissonance theory
Cognitive dissonance
 

4.Group behaviour
Social considerations
Temporary group
Organised group
Organisational groups
The influence of groups
Industrial groups
 

5.Methods of dealing with abnormalities
Professionals in counselling and psychology
Therapist techniques
Transference
Directiveness and non directiveness
Systematic desensitisation
Behaviour therapies
Psychoanalytical approach
Psychoanalytic techniques
Humanistic therapy
Eclectic approach
 

6.Conflict resolution
Introduction
Conflict handling techniques
Anger
Negotiation
Joint problem solving
Problems with negotiation
Mediation
Procedure
Running a mediation process in a conflict situation
Agreements or contracts
Suggested timetable for a mediation session
 

7.Interpersonal communication skills
Introduction
Communication channels
Effective communication
Awareness
Communication skills
Hearing verbal messages
Perceiving non verbal messages
Responding
Verbal and non verbal communication
Bodu language
Communication barriers
Self awareness
Self esteem
Specific skills: listening, paraphrasing, reflective responses, etc
Conversation development
Professional relationship building
 

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.


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