Understand the processes that take place in the minds of people at work
By understanding the thought processes that take place in the minds of people at work, a manager or supervisor can develop empathy for their staff, and apply this empathy to the way they manage the workplace. Learn about:
- workplace conditions
- effects of management
- motivation and incentives
- social effects
- psychological conditions
- recruitment and more
Understand how people think at work. Develop skills to be a better manager, supervisor or employer.
You can start the course at any time as it is a self-paced online course. If you are doing the course full time you can complete it in 6 weeks, if you are studying part time then it will take 3-6 months on average to complete the course. Your course will expire after 1 year.
There are 10 lessons in this course:
Free Will versus Determinism, Developmental and Interactive Expressions of Behaviour, NATURE versus NURTURE, Influence of Environment on Learning Behaviour, Modelling and Conformity, Conditioning involves Certain Environmental Factors which Encourage Learning to Take Place, Classical Conditioning, Operant Conditioning, Reinforcement & Punishment
2.Understanding the Employees Thinking
Sensation and perception, thinking and day dreaming, the Gestalt approach, unconscious and conscious psychic elements. explaining behaviour, knowledge of brain processes, personal interpretation of a given situation, instinct. Terminology including: Mating, Curiosity, Maternal, Acquiring, Repulsion, Constructiveness, Rivalry, Laughter, Fighting, Walking, Swallowing, Play, Imitation, Sleep, Modesty, Domineering, Religion, Self Asserting, Sneezing, Thirst, Cleanliness, Workmanship, Parenting, Food seeking, Flight, Collecting, Sympathy.
3.Personality & Temperament
Mature & immature temperaments (eg. Sanguine, Melancholic, Choleric, Phlegmatic), emotional types, fear, intelligence, knowledge, deviation, etc
The Application Form; Psychological Test; The Interview; Intelligence Tests; Laws of Learning; Devising Tests; Selecting Appropriate Tests.
5.Management & Managers
Qualities of Managers, Understanding morale, discipline, training, etc
6.The Work Environment
Noise, Space, Light, Temperature, Speed of Work, etc. Accidents, Breakages, Fatigue etc.
7.Motivation and Incentives
Maslows model of self actualisation, Security, Money, Ambition, Companionship, Social reinforcement, Labour wastage, etc
Ways of seeking applicants, types of interview, ways of selecting staff.
Group Behaviour, Conformity, Industrial Groups, THE HAWTHORNE EFFECT
10.Abnormalities and Disorders
Psychosis Neurosis Personality Disorders, Variance, Partial Disability (eg. arm.leg injuries; epilepsy, digestive disorders etc), The Psycho Neurotic.
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Email email@example.com for a detailed course brochure with course outlines for all the modules.